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Please read the PROBLEM SOLVING GUIDE before completing the maintenance request form.” By doing so you could save money! Tenants may be charged for a service call if the service person determines that the tenant failed to perform routine maintenance tasks as outlined below:

  1. Locked out: Call us at (323) 954-7575.  We will charge a $38 service fee and may not be able to get to you for up to 24 hours.  Or you can call a locksmith at your own cost.
  2. Clogged Drain: Call us at (323) 954-7575.  We may charge a $38 service fee if clog is caused by tenant negligence and may not be able to get to you for up to 24 hours.
  3. Toilet is plugged: Plunge and test.  Call us at (323) 954-7575; we may charge a $38 service fee if clog is caused by tenant negligence and may not be able to get to you for up to 24 hours.
  4. Smoke/Carbon Monoxide Detector won’t work when tested: Test with approved smoke detector smoke spray or replace battery.
  5. Smoke/Carbon Monoxide Detector beeps: Replace battery, check for proper wire termination connections.
  6. No power to plugs or switches: Check and reset breaker panel or replace blown fuses. Check and reset all GFI outlets (These are typically located in the kitchen, bathrooms, utility rooms, and garage). Check to see if plug works off a wall switch.
  7. Garbage disposal doesn’t work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this should un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat as necessary.
  8. No hot water: Check thermostat on tank for proper temperature setting. Check that thermostat is not set to “vacation”. Check and reset breaker in power panel. Check and reset button next to thermostat.
  9. Hot water is too hot: Check thermostat on tank and turn down.
  10. Plumbing or fixtures leak: Turn off water valve, turn off water at supply line and notify Peergroup Corp. immediately
  11. No heat: Check thermostat. Check that furnace covers are in properly. Check that a switch that looks like an ordinary light switch is turned on (located in or near the furnace room). Did you pay your utilities or issue and order to disconnect the utility?
  12. Dishwasher won’t drain: Clean food out of bottom of dishwasher.
  13. Dishwasher grinds or no water is coming in: Turn off, if no water on the bottom pour a quart of water into the bottom and re-start. If problem persists, turn off and call Peergroup Corp.
  14. Refrigerator too warm or too cold: Check thermostat in refrigerator is set correctly.
  15. Water drips from freezer to refrigerator compartment: Remove all food and store in a cooler. Turn off refrigerator and allow to defrost. Turn refrigerator back on and replace food.
  16. No Air Conditioning: Check all circuit breakers. Clean and replace filter and test.
  17. No Electricity: Check all breakers, flip them hard to the OFF position and then hard to the ON position, Check all GFI breakers in bathrooms, kitchens, laundry room, and garage. Replace any blown fuses. Has your power been disconnected?  If so, call your electric service provider.
  18. Roof Leaks: Call Peergroup Corp. at (323) 954-7575.
  19. Ceiling Stains (New or Fresh):  Call Peergroup Corp. at (323) 954-7575

Maintenance Request Form